← All experience

Mar 2014 – May 2016

IT Support & Office Manager

Silent Circle · National Harbor, MD

Supported 50+ employees and executives across global offices for a secure communications company.

  • Supported 50+ employees and executives across global offices via SimpleHelp Technician, Skype, and phone.
  • Logged tasks, issues, and hardware inventory in JIRA; imaged and reinstalled macOS systems for new and departing users.