Cloud & Virtualization
Azure Virtual Desktop for secure remote access
Deployed and now run the AVD environment that gives a professional services firm secure remote access, from session host lifecycle to third-level troubleshooting.
Systems Administrator · Columbia, MD
I keep the servers, cloud, and Microsoft 365 running so nobody else has to think about them.
Nine years running Windows Server, Azure, and Microsoft 365 for a security- and compliance-driven professional services firm. Active Directory, Azure Virtual Desktop, Exchange Online, Teams Phones, Intune, SOC 2 audits, backups that restore, and PowerShell for the boring parts.
- 9+years in infrastructure
- 80employees supported by a 3-person IT team
- SOC 2annual audits supported
- 0user downtime from planned server upgrades
Selected work
All workMicrosoft 365
Office 365 administration across Exchange, Teams, Teams Phones, Intune, and OneDrive
Day-to-day ownership of the Microsoft 365 tenant, including retention and security policies, Teams and device policies, and enterprise voice routing.
Security & Compliance
SOC 2 audit support and quarterly access reviews
Partner with external auditors on annual SOC 2 walkthroughs and artifact collection, backed by quarterly user entitlement reviews that keep role-based access honest.
Backup & Recovery
Backup strategy with validated restores
Maintain the server and cloud backup strategy on Arcserve and CloudAlly, and prove it works by testing restores rather than trusting green checkmarks.
Automation
PowerShell automation for routine administration
Automated user provisioning and deprovisioning, bulk Microsoft 365 changes, and recurring reports so a three-person team can support 80 people without drowning.
Cloud & VirtualizationSecurity & Compliance
Zero-downtime server upgrades and proactive patching
Install, configure, and maintain physical and virtual Windows and Hyper-V servers, with Exchange and Windows Server upgrades scheduled off-hours so users never feel them.
Skills
Cloud & Virtualization
- Microsoft Azure
- Azure Virtual Desktop (AVD)
- Microsoft Entra ID
- Hyper-V
- Microsoft 365
Server & Directory
- Windows Server
- Active Directory
- DNS
- DHCP
- Group Policy
- Exchange
- IIS
- GoDaddy DNS
Microsoft 365 Admin
- Exchange Online
- Microsoft Teams
- Teams Phones
- Intune
- OneDrive for Business
- SharePoint
Security & Compliance
- SOC 2
- RBAC & user entitlement reviews
- Sophos XG
- Carbon Black
- Splunk
- Barracuda Cloud
- DumpSec
- Permissions Reporter
Backup & Recovery
- Arcserve
- CloudAlly
Monitoring & Automation
- PowerShell
- Pingdom
- ActiveXperts
- Spiceworks
- JIRA
- Salesforce
Experience
Full historySystems Administrator
Berkshire Associates, LLC · Columbia, MD
One of a three-person IT team supporting 80 employees. Own core infrastructure, Azure Virtual Desktop, and Microsoft 365 administration in a SOC 2 environment.
Systems Support Specialist
Berkshire Associates, LLC · Columbia, MD
Front-line technical support for all 80 employees, plus the full account lifecycle and phishing awareness.
Office Coordinator
Berkshire Associates, LLC · Columbia, MD
Primary point of contact for visitors, calls, and emergencies, with company-wide administrative support.
IT Support & Office Manager
Silent Circle · National Harbor, MD
Supported 50+ employees and executives across global offices for a secure communications company.
Let's talk infrastructure.
Open to remote and Maryland-area infrastructure roles. The fastest way to reach me is email.